Terms and Conditions + Privacy Policy
Terms and Conditions
These terms and conditions ("Terms") govern your use of Tree Cycle Scotland ("we," "us," "our") website, accessible at www.treecyclescotland.com
By accessing or using this website, you agree to comply with these Terms.
Services: Tree Cycle Scotland provides professional tree surgery and arborist services.
All services offered are subject to the terms outlined in the service agreement provided to clients at the time of booking.
Use of the Website: You may use this website for lawful purposes only. You agree not to:
- Reproduce, duplicate, copy, or resell any part of this website without permission.
- Interfere with the proper functioning of the website or attempt to gain unauthorised access to any part of the site.
Quotes and Estimates: Any quotes or estimates provided through the website are subject to inspection of the site and confirmation of scope. Final costs may vary based on unforeseen factors such as site conditions or changes in client requirements.
Payments and Cancellations: Payment terms will be outlined in your service agreement/quotation. Any cancellations must be communicated at least 7 days before the scheduled service date. Late cancellations may be subject to a cancellation fee.
Liability: While we take every precaution to deliver high-quality services, we are not liable for:
- Damages caused by unforeseen circumstances, weather conditions, or factors outside our control.
- Indirect, special, or consequential damages arising from the use of our services.
Our liability is limited to the value of the services provided.
Intellectual Property: All content on this website, including text, images, and logos, is owned by Tree Cycle Scotland or used under license. Unauthorized use is prohibited.
Third-Party Links: This website may include links to third-party websites. We are not responsible for the content or practices of these websites.
Privacy Policy: Our Privacy Policy outlines how we collect, store, and use your personal data. By using this website, you agree to the collection and use of your information as described.
Amendments: We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the website signifies acceptance of the updated Terms.
Governing Law: These Terms are governed by and construed in accordance with the laws of Scotland. Any disputes will be resolved exclusively in the Scottish courts.
Contact Us
If you have any questions about these Terms, please contact us at [email protected]
Privacy Policy
Tree Cycle Scotland ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information in compliance with the General Data Protection Regulation (GDPR).
Information We Collect: We may collect and process the following types of information:
- Personal Information: Name, address, email address, phone number, and payment details.
- Usage Data: Information about how you use our website, including IP address, browser type, and pages viewed.
How We Use Your Information: We use your information to:
- Provide and manage our tree surgery services.
- Respond to inquiries and communicate with you about bookings.
- Process payments and manage accounts.
- Improve our website and services.
Legal Basis for Processing: We process your personal data based on the following lawful grounds:
- Performance of a contract: To fulfill our obligations to provide services.
- Legitimate interests: To improve our services and communicate with you.
- Consent: Where you have provided explicit consent, e.g., for marketing purposes.
Sharing Your Information: We do not sell or rent your personal information to third parties. However, we may share your information with:
- Payment processors to handle transactions securely.
- Service providers to deliver our services effectively (e.g., hosting providers).
- Law enforcement or regulatory bodies if required by law.
Data Retention: We retain your personal data for as long as necessary to provide our services and meet legal obligations. After this period, your data will be securely deleted.
Your Rights: Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your personal data ("right to be forgotten").
- Object to the processing of your data for certain purposes.
- Withdraw consent for marketing communications at any time.
Cookies: Our website uses cookies to improve your browsing experience and analyze website traffic. By using the website, you agree to the use of cookies as outlined in our Cookie Policy.
Data Security: We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, we will notify you by email.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Phone: 075197 65042 or 0141 405 1311
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